Help Centre

Help Centre

Welcome to the Gadgets Reborn Help Centre! We're here to assist you with any questions or concerns you may have about our services, products, and platform. Our goal is to provide you with the information you need to make your experience with Gadgets Reborn smooth and enjoyable. Below, you'll find answers to some of the most frequently asked questions.

Frequently Asked Questions (FAQ)

1. What services does Gadgets Reborn offer?

Gadgets Reborn offers a wide range of services including device repairs and certified refurbished gadgets. Our expert technicians can fix smartphones, tablets, laptops, and game consoles using high-quality parts and advanced equipment.

2. How do I request a repair?

You can request a repair through our website. Simply select the type of device, describe the issue, and choose a convenient time for our technician to assist you.

3. What types of devices can Gadgets Reborn repair?

We specialize in repairing a variety of gadgets, including smartphones, tablets, laptops, and game consoles. If you have a specific device in mind, feel free to contact us for more information.

4. Are the refurbished devices you sell reliable?

Absolutely! Our refurbished devices go through rigorous testing and certification to ensure they meet our high standards. They are reliable, affordable, and environmentally friendly.

5. How long does a repair usually take?

The duration of a repair depends on the complexity of the issue. However, we strive to complete most repairs within 24 to 48 hours. For more specific timelines, please contact our support team.

6. What is the warranty on your refurbished devices?

All our certified refurbished devices come with a warranty. The length and terms of the warranty vary depending on the device. Please check the product details for specific warranty information.

7. How do I know if my device can be repaired?

If you're unsure whether your device can be repaired, you can contact us with the details of the issue. Our team will assess the problem and let you know the best course of action.

8. Can I track the status of my repair?

Yes, you can track the status of your repair through our WhatsApp bot . Type Track Status - Repair - Enter booking ID - You will get live update. 

9. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, Tabby, . All transactions are secure and encrypted for your safety.

10. How can I contact customer support?

You can reach our customer support team  via email at support@gadgetsreborn.com, or by WhatsApp  at +971 55 767 6010 Our team is available to assist you Monday to Sunday, from 9 AM to 8 PM.

Need More Help?

If you have any other questions or need further assistance, don't hesitate to reach out to us. We're here to help and ensure you have a great experience with Gadgets Reborn. Thank you for choosing us!